A small guide to help you on booking your holiday:
Asking for a quote, please remember to specify your needs, especially if you suffer from any pathology or have walking problems. It is always recommended to communicate the age of children, the presence or absence of animals and the exact number of people. We will send descriptive cards of the houses available in the requested periods (Saturday/Saturday-Tuesday/Tuesday, etc.) and you can choose the best solution for your needs.
Once you have chosen the apartment you will receive from us the booking form with the request for personal data, telephone numbers, etc.
When the data will be recorded, we will send you to the bank / postal details for the payment of the deposit as confirmation of the reservation and the general conditions (also available in section on the site).
The deposit must be paid within 3-5 days of the reservation (unless otherwise agreed). We will send the confirmation voucher to be printed and presented upon arrival. With this, You’ll receive useful information and directions to reach us. The balance will be paid upon your arrival.
You will be contacted the week before your arrival for the confirmation of the landing time to organize your stay as best we can.
At the check-in, please remember to bring the identity card and the confirmation voucher. Upon arrival, It will also be paid the balance and deposit in cash as for any damages. Our staff will give you maps, brochures and information on the territory of San Teodoro.
Apartments are ready after 4 pm. However, if they are available before, the entry will be anticipated.
We are available from 8 a.m. to 11 p.m. for any problem or support.
A couple of days before your departure we will contact you to agree on the time of the check-out and exit from the apartment.
The day of the check-out, within 10 a.m., We will provide to the control of the apartment and the eventual repayment of the deposit (unless otherwise agreed).
We will take care of you from the beginning to the end of your holiday
Enjoy your holiday with Case Vacanze!